Frequently Asked Questions

Getting started with MekaCash is simple! Just sign up on our website, verify your email, complete your business profile, and you can start accepting payments immediately. The entire process takes less than 5 minutes.

You can start with a basic personal account and later upgrade to a business account. Both account types can accept payments, but business accounts have higher limits and additional features.

For basic operations, you need to provide your email, phone number, and business details. For higher transaction limits, we may request identity verification and business documentation.

MekaCash supports credit cards, debit cards, digital wallets, bank transfers, and local payment methods. The specific methods available depend on your customer's location.

Most transactions are processed instantly. However, some payment methods may take 1-3 business days depending on the customer's bank and payment method.

Our fees vary based on your payment method and location. Generally, we charge competitive rates starting from 2.9% + $0.30 for credit card transactions. Visit our pricing page for detailed information.

Yes! MekaCash fully supports recurring payments, subscriptions, and billing. You can set up automated billing cycles for daily, weekly, or monthly payments.

Absolutely. We use industry-leading encryption, PCI DSS Level 1 compliance, and regular security audits. Your data and your customers' payment information are protected with enterprise-grade security.

Yes, MekaCash is PCI DSS Level 1 certified, the highest level of PCI compliance. This means we meet the strictest security standards in the payment industry.

We have real-time fraud detection and prevention systems. If suspicious activity is detected, we immediately notify you and can reverse transactions if needed. Our fraud protection is included at no extra cost.

We offer flexible settlement options. You can receive daily, weekly, or monthly settlements. Your first payout will be processed after your account is fully verified.

The minimum withdrawal amount is $10. There's no maximum limit, so you can withdraw as much as you need.

Most withdrawals are processed within 24 hours. Depending on your bank, the funds may take an additional 1-3 business days to appear in your account.

Yes, you can set up multiple bank accounts for withdrawals. You can manage these in your account settings.

Integration is very easy! We provide comprehensive documentation, code samples, and SDKs for popular programming languages. Most integrations take less than a day.

Yes, we have complete API documentation with examples for REST and webhooks. Visit our developer portal for guides and sample code.

We support all major programming languages including Python, Node.js, PHP, Java, C#, Ruby, and more. We also provide official SDKs for popular frameworks.

Yes! We have plugins for WooCommerce, Shopify, Django, Laravel, and many other popular e-commerce and web platforms.

We offer 24/7 support via email, chat, and phone. Additionally, we have a comprehensive knowledge base and community forum for self-help.

We aim to respond to all support requests within 1 hour. For urgent issues, our phone support team can assist you immediately.

You can view all transactions in your MekaCash dashboard. You can filter by date, amount, status, and payment method. You can also export reports as CSV or PDF.

Payment failures can occur due to various reasons like insufficient funds or incorrect card details. Check the error message in your dashboard, and contact support if you need assistance.